FAQS

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• How do I install QAX?
• I am a student and I have forgotten my registration code.
• QAX won't run on my computer. What do I do?
• QAX won't run, what do I do?
• I am a school administrator and need help with our end-of-year rollover of student data.
• How do I import student data?

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How do I install QAX?

You can download the Student or Teacher Internet Editions here. Simply run the installer and follow the prompts. Don't forget that the first time you run QAX you will need to register it using the registration code supplied to you by your school. Then you will need to enter your log-on and password details (which is the same as you use at school).

I am a student and I have forgotten my registration code.

Sorry but we can't help you with this. You will need to get this information from your school.

QAX won't run on my computer. What do I do?

This usually means that your firewall is blocking QAX.You need to make sure that your firewall allows QAX to access the Internet. If your firewall is allowing QAX to access the Internet and QAX still won’t run, the problem may be with your router (usually happens with a broadband connection). You may have to set your router’s firewall to allow QAX to access the Internet as well.

You may have to set your router's firewall to allow QAX to access the Internet as well.

QAX won't run, what do I do?

The QAX server could possibly be down. Please Contact Us to confirm.

I am a school administrator and need help with our end-of-year rollover of student data.

Please log onto QAX as an Administrator and consult "Help for the Administrator". If you have any further questions please Contact Us.

How do I import student data?

Please log onto QAX as an Administrator and consult "Help for the Administrator". If you have any further questions please Contact Us.